All InsureandGo policies are provided and underwritten by Mapfre Asistencia. If you bought your policy after 12:00pm (AEDT) on 29th January 2020 and before 4:00pm AEDT on 31st January 2020, you will not be covered for claims related to this event in the Hubei Province, China. COVID 19 and Just Auto. See the latest developments. This Covid 19 pandemic is not ordinary. For full details of the benefits, terms and conditions, limits, sub-limits and exclusions that may apply, please refer to the relevant Combined Product Disclosure Statement and Policy Wording and Financial Services Guide (PDS) and consider the PDS in light of your personal circumstances, prior to making any decision to acquire the product. *The product information contained on this website is a brief summary only. We advise all travellers to reconsider your need to travel to China, as advised by the Department of Foreign Affairs and Trade’s (DFAT) Smartraveller website. If you had previously contacted us and were advised we will not cover cancellations to China other than the Hubei Province, your right for cover may have changed as a result of DFAT’s Smart Traveller website updating the travel advice warning for China from Level 3 to Level 4 (Do Not Travel), at 6.00pm AEDT, 1st February 2020. 2021 Mapfre Insurance Services Australia Pty Ltd - All rights reserved, Cover is excluded for COVID-19. Choice Mutual said existing policies will provide the same benefits regardless of whether you die from the virus if you have a policy. So that’s why we make getting covered as quick and as pain-free as possible. If you have travelled to locations affected by this outbreak and have developed symptoms of respiratory illness, please contact your doctor. Due to the rapidly evolving nature of the outbreak and claim considerations on DFAT advice, the entitlements of your policy may change depending on the advice given by DFAT. On 20th January 2020, Chinese authorities confirmed human-to-human transmission, leading to widespread media articles being released. IMPORTANT INFORMATION ABOUT CORONAVIRUS (COVID-19 including mutations) AND AGEAS TRAVEL INSURANCE. If you bought your policy after 4:00pm AEDT on 31st January 2020, you will not be covered for claims related to the Coronavirus (2019-nCoV). Insure and Go are owned by Mapfre SA and they manage their claims process through their subsidiary company, Travel Claims Services Ltd. Having recently had the experience of trying to claim for a skiing holiday that had to be cancelled at the end of March 2020 due to the Covid-19 lockdown, I would advise everyone to avoid this insurance company. Mitsui Sumitomo has appointed Mapfre Insurance Services Australia Pty Ltd, ACN 140 219 594 as its Authorised Representative to deal with this insurance product. With a vaccine on its way, we take a look at the predicted travel trends for 2021. All policies include emergency medical cover abroad for COVID-19. The Hubei Province was categorised ‘’Do Not Travel”. If you purchased your policy before this and cannot travel to China while DFAT’s Smart Traveller website has a Level 4 (Do Not Travel) warning, we advise you to first contact your airline, accommodation and tour providers immediately to assess your cancellation or rescheduling entitlements. Your health plan covers FDA-authorized diagnostic testing for the COVID-19 virus. Insure and Go refuse as you can only cancel within 14 days. We know you’re more excited about the holiday you want to insure than the insurance itself. For more information about travel insurance and Pandemic Coverage, check this article published by Choice: Global Coronavirus Outbreak: Where to now? On 31st January 2020, the World Health Organisation (WHO) has deemed this event an international health emergency. At Just Auto, we are committed to being responsive to the needs of our customers as the coronavirus (COVID 19) situation evolves. Statement on Flybe collapse Ireland's travel insurance specialist Updated 5:00pm AEDT, 4th February 2020. Because the World Health Organisation declared the ongoing Coronavirus (COVID-19) outbreak a pandemic on 11 March 2020 this is now a known event. Opening Hours Monday – Thursday 8.30am – 7pm (AEST) Friday 8.30am – 6pm (AEST) Saturday 9am – 5pm (AEST) If you have travelled to locations affected by this outbreak and have developed symptoms of respiratory illness, please contact your doctor. Please note if you choose to cancel your trip, there are no provisions to claim under your policy for change of mind or fear of travel. As of 31st January 2020 (4:00pm AEDT), we consider this to be a known event globally. Trustpilot. Please note: You may be covered for claims in other parts of China (Outside Hubei Province). We have provided the following resources to … If you don’t have a primary care doctor, you can find an in-network doctor by logging in to our member’s portal, myhealth.elan.insure. On 20th January 2020, Chinese authorities confirmed human-to-human transmission, leading to widespread media articles being released. We have provided the following resources to … It would be expected a policy was entered into with awareness of the virus and its developments. Wanderlust: 2021, the return of travel? In October 2020 we contacted 73 travel insurers and quizzed them on whether their policies cover coronavirus-related incidents. *The product information contained on this website is a brief summary only. Life insurers may limit policies and won't give you a policy if you have the coronavirus. Factors we will take into account include the FCDO advice, UK government restrictions, … Mapfre Insurance Services Australia deals in products under its trading name InsureandGo and other brands. Global Coronavirus Outbreak: Where to now? Arthur Schalk and M.C. Find out more about how insurers are handling the virus and how to … Your doctor can order a COVID-19 diagnostic test and coordinate your testing at an in-network lab. Direct Line and Churchill are no longer taking on new travel insurance customers. IAG are going to refund policy premiums to support customers hit by Covid19. Please note if you choose to cancel your trip to any place that does not have a Level 4 (Do Not Travel) warning on DFAT’s Smart Traveller website, there are no provisions in your policy to claim for change of mind or fear of travel. Our new wedding insurance policy specifically excludes claims and losses arising from any pandemic or epidemic including COVID-19. Please note if you choose to travel to China whilst the Level 4 advice is in place there are no provisions to claim under your policy for any section. Due to the rapidly evolving nature of the outbreak and claim considerations on DFAT advice, the entitlements of your policy may change depending on the advice given by DFAT. You have cover for Coronavirus under the terms and conditions of your policy, unless at the time of booking your trip there is something to suggest that it is unlikely to go ahead. From 23:59 on 12 March 2020, InsureandGo policies will contain a specific exclusion for claims relating to Coronavirus disease (COVID—19); severe acute respiratory syndrome coronavirus (SARS-COV-2) or any mutation of these. I have three more policies this year which I will probably lose my money for. The Hubei Province had a travel advice warning of Level 4 (Do Not Travel). 5 Star products and service The earliest reports of a coronavirus infection in animals occurred in the late 1920s, when an acute respiratory infection of domesticated chickens emerged in North America. Click here to view our updated post. On 29th January 2020, the Department of Foreign Affairs and Trade’s (DFAT) advised all Australians to reconsidered their need to travel to China.